SERVICES & TECHNICAL SUPPORT

We're a full service digital agency

We provide to our clients specialised digital strategy, web design, web development and supporting services to build any online project from concept to full deployment and beyond.

We are able to provide a full end-to-end service that guarantees our control over the delivery of each aspect of a project.

Digital Strategy

 

Having a coherent strategy leads every sucessfull outcome. We provide guidance and insight to our clients offering key solutions for their online business creating new lines and increased revenues, and significantly lower operating costs. Key to it all is the time and care we take to understand our client’s busines in detail, their strategies and market focus. It is only when we truly have this understanding that we can contribute fully and do our thing.

 

We are proud to say that we become a key driving force behind the execution of some of Ireland's leading and sucessfull websites. Every client we sign becomes a key client and our ethos in delivering the same success for any client, small, large or in start-up is where we stand-out. 

 

Key activities we offer:- 

  • RESEARCH & DISCOVERY
  • COMPETITIVE ANALYSIS
  • BUSINESS PLANNING
  • DIGITAL STRATEGY AND PLANNING
  • BUSINESS MODEL DEVELOPMENT
  • ECOMMERCE CONSULTATION
  • SCOPING DOCUMENTATION
  • ONLINE MARKETING STRATEGY
  • CONTENT STRATEGY



Requirements Specification


It's vital that there is a clear understanding between the Client and Developer what the project goals are, what the website or application will do and what its users expect it to do. We provide a comprehensive analysis and discovery service where we help clients examine businesses requirements and help to visualise their implementation. We help clients document their requirements, define functionality and scope and throug this are able to provide accurate development costs and timelines.

 

Requirements gathering and specification documentation is the most important single aspect in any digital project and we are very serious about it.

 

  • BUSINESS ANALYSIS
  • TECHNICAL SOLUTION ANALYSIS
  • SYSTEM AND FLOW DIAGRAMMING
  • REQUIREMENTS GATHERING AND DOCUMENTATION
  • SPECIFICATION WRITING
  • PROJECT SCOPING AND PHASING
  • PROPOSAL & ACCURATE QUOTATION PRODUCTION

 

 

User Experience (UX)


Good usability is fundamental to the efficacy of any website or application. At the most basic level a good user exerience translates to increased convertions of website visitors to customers.  We make every effort from the outset to analyse user requirements and we are passionate about tapping into a users tacit knowledge to streamline all user journeys. In continuing to gather and analyse user data we can streamline or adjust these journeys to create even better user experience, at all times realising that user preferances and behaviour can change.    Read more on UI/UX & Useability here.

 

  • RAPID PROTOTYPING AND VISUALISATION
  • USER INTERFACE DESIGN
  • USER EXPOERIENCE ANALYSIS
  • PROTOTYPING
  • CUSTOMER JOURNEY MAPPING
  • USER TESTING
  • MENU AND INFORMATION PLANNING

  

 

Web Design


We just love web design and interface design. We are creative and innovative. We help our clients realise and exceed the vision of their online brand bringind it to life and creating a huge enthuasism and direction for their project  with fantastic interface prototyping. Did I say we love design?  
(Read More on Website Design here)

 

  • CREATIVE ROADMAPS
  • RESPONSIVE DESIGN PRIORITY
  • MARKETING WEBSITE DESIGN
  • APPLICATION INTERFACE DESIGN
  • TOUCH INTERFACE DESIGN
  • USER INTERFACE DESIGN
  • MOBILE DESIGN
  • GRAPHIC DESIGN 
  • LOGO DESIGN
  • BESPOKE DIAGRAM DESIGN

  

 

Web Development


We build big websites and applications and we build not-so-big websites and applications. What is a constant though is the quality and reliability of our development framework and its extensibility. We build to a high standard which makes a big difference to a website or application,  it's longterm performance and maintenance.  Above everything else that we do, our application development capability is one of the key reasons is why our clients select us for their important projects.

 

  • WEBSITE AND APPLICATION DEVELOPMENT
  • RAPID APPLICATION DEVELOPMENT
  • DATABASE DEVELOPMENT
  • CUSTOM PROGRAMMING AND DEVELOPMENT
  • CONTENT MANAGEMENT SYSTEMS
  • ERP SYSTEMS
  • BOOKING & TICKETING SYSTEMS
  • BUSINESS AND TECHNOLOGY INTEGRATION
  • THIRD PARTY APPLICATION INTEGRATION
  • LOAD AND PENETRATION TESTING
  • PCI COMPLIANCE

 

Project Management


Building any website or application can be a big undertaking for any company. We understand this and with over twenty years expereince have a well thought out and honed process that deploy, and that clients's can use, to drive delivery of complex websites and applications.

 

As our sucess is very much dependent upon the sucess of client projects, we don't leave it to chance. We actively manage change, we manage stakeholders and we manage reporting  so that we can  deliver within budget and tight timelines.

 

  • PROJECT PLANNING
  • PROJECT PHASING
  • ACTIVE PROJECT MANAGEMENT
  • STAKEHOLDER MANAGEMENT
  • CHANGE MANAGEMENT
  • PROJECT REPORTING
  • RISK ASSESSMENT AND MANAGEMENT
  • QUALITY ASSURANCE 
  • USER ACCEPTANCE TESTING (UAT)

 

 

Technical & Admin Support


Every project contains a lot of relatively small but critical technical admin and configuration tasks that require to be addressed and taken in hand to ensure that development and deployment can proceed without unecessary delays.  We adress these and take ownership ensuring that all available resources and project inputs are in place at every stage of development.

 

 

 

 

METHODOLOGY & PROCESS


  

Working in the web Industry for over fifteen years we have distilled the process of building web projects into key tasks and processes that help to prevent mistakes and delays and ensure a quality experience. Coupled with that our team are exceptional and our passion and work ethic needs to be experienced.