Every professional association has it own methods, requirements and processes in respect to processing membership. Analysing the application process of all membership types carefully, allowed for a rationalisation that facilitated fully online processes including payment collection, tight CRM integration, Membership certificate production, fully automated or upon online verification/validation by committee.
New member features were also added such as CPD point register access and allowing members to make manual additions to keep CPD records up-to-date to ensure continued IACP membership qualification.
We also provided a CMS upgrade to faciliate easier content management and administration control of all new and existing functions as well as working with with IACP to reorganise the website layout and UI to facilitate better information discovery and processes flows.
Fig.1. Example Integrated Event Booking page
Fig.2. Example automated CPD cert (PDF) production.
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WDI have been instrumental in helping us leverage the web and our website as a tool for greater operational efficiency over the past number of years. No matter what challenge we have posed, Jer and his team have rolled their sleeves up and delivered. Their experience building web based solutions for professional associations shows.
As important as their technical capability, WDI have a great support service which extends not only to maintenance of existing web systems, but is also a trusted resource for us across the board.
I highly recommend WDI to any member based organisation.
Fig.3. Example automated CPD cert (PDF) production.